POLICIES

In Studio Classes

Cancellation Policy

Late cancels or no-shows will be charged for the class/session and lose the credit. If you do not show up 5 minutes before class start time you will be charged for the class. 

The cancellation windows are as follows:

  • Spin or Sculpt classes: 8 hours before the class.

  • Reformer classes: 12 hours before the class.

  • All personal training and tandem training: 24 hours before the session.

Late Arrivals

All classes start on time. Late arrivals will not be allowed into class.

Cell phones and Smart Watches

Class time is precious! Cell phones are not permitted in either studio. We ask that you respect your mates and leave your cell phone in your locker. If you are expecting an urgent call, please leave your phone with reception. Smart Watches must be turned to Theatre Mode during class.

Booking Combo Classes

Out of courtesy for those on the waitlist, please only book Combo Classes if you know will be attending both segments. Otherwise, please book the Express Spin portion of the class.